PocketTok Support

Need help? Email [email protected] with your PocketTok version, iOS version, and what happened. Please do not send passwords or payment-card details.

Save a link

Copy a supported public link to a video or photo post, then open PocketTok and use the paste control or + button. You can also open the iOS Share sheet and choose PocketTok or Save to PocketTok, tap Done, and open PocketTok to save the queued link. Preview the item and tap Save. Only save content you own or have permission to save.

If a link fails, confirm it is public and still available. Private, removed, blocked, and unsupported links cannot be saved. Some sources temporarily refuse requests. Failed saves do not count against your limit.

Find saved items

Open Library to browse, search, filter, or sort saved items. Use Collections to organize them. Saved items stay inside PocketTok; to pass a post on, share its link. Deleting an item removes it from PocketTok.

Pro, billing, and restoration

Without Pro, new saves are limited, and PocketTok shows your current limit. Pro adds unlimited new saves and extra playback options. Your library, collections, and playback remain available without Pro.

Use Settings → Restore Purchases with the Apple account used to buy Pro. You can also restore from the paywall. Manage or cancel subscriptions in iOS Settings → your name → Subscriptions. Deleting PocketTok does not cancel a subscription. For refund requests, visit Apple’s Report a Problem.

Playback and subtitles

With Pro, enable Auto Replay, Start PiP Automatically, or Background Audio in PocketTok Settings. Subtitle creation runs on-device and requires a supported device with iOS 26 or later. iOS may need to download a language model first. Subtitles provided by a source remain viewable without Pro.